Audit preparation
Don't walk into an NDIS audit hoping for the best. We run mock audits, find the gaps before the auditor does, and get you genuinely ready.
What this service involves
- Full mock audit against the applicable NDIS Practice Standards
- Documentation review, every policy, procedure, and record the auditor will examine
- Staff interview preparation, coaching your team on what to expect and how to respond
- Evidence portfolio compilation and organisation
- Identification and remediation of all high-risk gaps before the actual audit
- Corrective action planning for any identified deficiencies
- On-site support during the actual audit (where included in scope)
- Post-audit corrective action response support
Who this service is for
This service is for any registered NDIS provider facing an upcoming audit, initial or renewal:
- New providers facing their first NDIS certification or verification audit
- Established providers with renewal audits approaching in the next 6-12 months
- Providers who received corrective action requests from a previous audit
- Organisations that have had significant operational changes since their last audit
- Any provider who wants an independent external review before the official audit
Our process
Readiness review
We assess your current state across all audit domains, documentation, practice, systems, and staff preparedness. Honest, no-sugar-coating.
Mock audit
We conduct a full mock audit, interviewing staff, reviewing records, and testing your systems exactly as the real auditor will. Every gap is documented.
Gap remediation
We work through every finding from the mock audit, updating documents, coaching staff, strengthening evidence, and addressing the risks.
Audit support
We support you on the day, helping with document retrieval, supporting staff during interviews, and responding to auditor queries.
What you get
You go into your audit with confidence, and a complete evidence portfolio that makes the auditor's job easy:
- Full mock audit report with prioritised findings and actions
- Audit-ready evidence portfolio, organised, indexed, and complete
- Updated policy and procedure documentation
- Staff interview preparation materials
- Corrective action register (pre-audit remediation)
- On-site audit day support (where in scope)
- Post-audit corrective action response (if required)
Frequently asked questions
Book a free consultation
Tell us when your audit is and we'll tell you honestly what it will take to be ready. 30 minutes, no obligation.